Goods sold are not refundable, but if the item is defected we will provide a refund or exhange to you. If the item are defected, please kindly take a video of it and explain which part of it is defected. If from the video we can clearly see that it is defected, we will arrange our courrier serive to pick up the item from your place. The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. Customer will received their refund within 14 after the confirmation.
Please contact us at firstname.lastname@example.org or +601123377943 if you have any questions or doubts.